We ship chilled caviar throughout the contiguous United States. We do not currently ship to Alaska, Hawaii, or Puerto Rico.
Shipping method and packaging
We prepare caviar orders for the next eligible shipping day and send them by Next Day Air in an insulated styrofoam shipper with cold packs.
Delivery schedule
Choose a requested Tuesday-through-Friday arrival date in your cart. Monday orders can arrive as early as Wednesday, Tuesday orders Thursday, and Wednesday orders Friday. Thursday-through-Sunday orders can arrive as early as the following Tuesday. Holiday closures may move availability.
We avoid Saturday, Sunday, and Monday arrival schedules that can leave a perishable order waiting in a carrier facility over the weekend. Requested dates are not carrier guarantees, so choose arrival at least two days before an event.
Shipping rates
Chilled caviar shipping is $40 for orders below $210. Shipping is complimentary on orders of $210 or more. The final available rate is shown at checkout.
Tracking
We will email you a tracking link when your order is handed to the carrier, usually the day before it arrives. Tracking is also available under Your orders if you created an account.
Receiving your order
Bring the package inside promptly and refrigerate the tin as soon as it arrives. If the tin is not cold, the seal is broken, or the package is damaged, do not eat it. Contact us within 24 hours at hello@sirgeonscaviar.co with your order number and photos of the tin and packaging.
Carrier delays and perishable goods
Delivery dates are requested rather than guaranteed. We are not liable for carrier delays, and perishable products cannot be returned or refunded after a successful chilled delivery. If an order arrives warm or damaged, contact us immediately so we can review the shipment.